5
9604 Manchester Rd, Rock Hill, MO 63119, USA
Rock Hill, Missouri 63119
+1 314-968-4534

Excellent service. Excellent food. Was craving a baked potato.

This establishment has the worst customer service that I have ever experienced as a consumer. It is not just one person and not just one visit. Although I have vowed not to return again. The food is always great, but the staff is by far the rudest that I have encountered. I had a colleague order our lunch from there just to make sure I had the right perception. They did not disappoint. She waited, during a busy lunch hour, for three minutes at the speaker only to be greeted with "what you need today" (which is the norm). The person at the window did not say ONE word throughout their interaction of handing her the food. Again, the food was good. It is almost comical how consistently rude they are. There is only one solution for this type of culture and that is the management team. Workers will do what they are asked to do and typically gather the demeanor of their superiors. One bad apple I can understand, but this is everyone that interacts with the public at this location. Good luck changing it around. Thank you for your time. That is all.

I love Wendy's. I do not love fast food, but for some reason, I love Wendy's. It must be the fresh beef. The service at this location was quick and courteous.

Really good for fast food. Their new berry root beer tastes like cough syrup though.

This is easily the best Wendy's I have visited recently. I work nearby, so I come here at least once a week and the service is consistently phenomenal. The restaurant is kept spotlessly clean, including the restrooms. Even the windows are clean. I always order the same item a #4 combo, and it always is served within a minute or two, and my order has never been wrong. Ever. I am always pleased by the consistency of the items, as my burger always comes out looking and tasting the same way, and that is a VERY good thing. The manager and employees do a wonderful job here, and it shows. I will go out of my way to visit this Wendy's if I'm not at work.

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Wendy S — Restaurant in Rock Hill

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Wendy S

Restaurant at 9604 Manchester Rd, Rock Hill, MO 63119, USA. Here you will find detailed information about Wendy S: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 11:00 PM
  • Tuesday
    10:00 AM – 11:00 PM
  • Wednesday
    10:00 AM – 11:00 PM
  • Thursday
    10:00 AM – 11:00 PM
  • Friday
    10:00 AM – 12:00 AM
  • Saturday
    10:00 AM – 12:00 AM
  • Sunday
    10:00 AM – 11:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Missouri
Address:
9604 Manchester Rd, Rock Hill, MO 63119, USA.
City:
Rock Hill
Postcode:
63119

About Wendy S

Wendy S is a US Restaurant based in Rock Hill, Missouri. Wendy S is located at 9604 Manchester Rd, Rock Hill, MO 63119, USA.


Please contact with Wendy S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Wendy S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Wendy S

  • Jackson
    Added 2016.02.03
    Excellent service. Excellent food. Was craving a baked potato.
  • Vanessa
    Added 2015.07.23
    This establishment has the worst customer service that I have ever experienced as a consumer. It is not just one person and not just one visit. Although I have vowed not to return again. The food is always great, but the staff is by far the rudest that I have encountered. I had a colleague order our lunch from there just to make sure I had the right perception. They did not disappoint. She waited, during a busy lunch hour, for three minutes at the speaker only to be greeted with "what you need today" (which is the norm). The person at the window did not say ONE word throughout their interaction of handing her the food. Again, the food was good. It is almost comical how consistently rude they are. There is only one solution for this type of culture and that is the management team. Workers will do what they are asked to do and typically gather the demeanor of their superiors. One bad apple I can understand, but this is everyone that interacts with the public at this location. Good luck changing it around. Thank you for your time. That is all.
  • Taylor
    Added 2015.07.21
    I love Wendy's. I do not love fast food, but for some reason, I love Wendy's. It must be the fresh beef. The service at this location was quick and courteous.
  • Carter
    Added 2015.06.07
    Really good for fast food. Their new berry root beer tastes like cough syrup though.
  • Christian
    Added 2014.04.15
    This is easily the best Wendy's I have visited recently. I work nearby, so I come here at least once a week and the service is consistently phenomenal. The restaurant is kept spotlessly clean, including the restrooms. Even the windows are clean. I always order the same item a #4 combo, and it always is served within a minute or two, and my order has never been wrong. Ever. I am always pleased by the consistency of the items, as my burger always comes out looking and tasting the same way, and that is a VERY good thing. The manager and employees do a wonderful job here, and it shows. I will go out of my way to visit this Wendy's if I'm not at work.
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